The ACKINGLOBAL Care Plan · Monthly Retainer

Your Site Should Work
Harder Every Month, Not Less.

Most sites degrade silently after launch. Plugins go outdated, performance drifts, security gaps open. The Care Plan keeps your revenue system sharp, secure, and improving continuously.

What Every Month Includes

Proactive Care. Not Reactive Panic.

Most support relationships start with something breaking. This one starts before anything does.

Priority Support Response

Issues raised by Care Plan clients jump the queue. Standard issues resolved within 4 business hours. Critical outages get a 1-hour response target. You know who to message and they know your system.

Monthly Performance Review

Every month you receive a written report covering page speed, Core Web Vitals, uptime record, and any performance drift from your baseline. Issues caught early cost a fraction of what they cost after launch.

Security Monitoring & Patches

Active monitoring for anomalous traffic, failed login patterns, and known vulnerability disclosures. Security patches applied promptly. CSP headers, SSL validity, and dependency freshness checked monthly.

On-Demand Content Updates

Need to update team photos, pricing, service descriptions, or portfolio items? Submit a change request. Completed within one business day for text and image updates. No hourly billing, no invoice for small edits.

Backup Verification

Weekly automated backup runs verified monthly. If a backup fails or produces a corrupt archive, you are notified before you ever need to use it. Recovery plans confirmed and tested quarterly.

Uptime Monitoring

Your site monitored from multiple global nodes. If it goes down, you hear about it before your clients do. Every outage incident is documented, diagnosed, and closed with a summary of what happened and what was fixed.

Care Plan Tiers

Three Levels of Cover.
All Three Are Serious.

Foundation
$497/month

For businesses with a stable, low-change site that need their security and performance proactively managed.

  • Priority support (4h response)
  • Monthly performance report
  • Security monitoring & patches
  • Uptime monitoring (24/7)
  • Backup verification
  • Up to 2 content updates/month
Apply for Foundation →
Most Popular
Growth
$997/month

For growing businesses that update content regularly, need faster responses, and want conversion improvements built in.

  • Priority support (2h response)
  • Monthly performance report + recommendations
  • Security monitoring & patches
  • Uptime monitoring (24/7)
  • Backup verification
  • Up to 8 content updates/month
  • Monthly conversion review
  • One small feature addition per quarter
Apply for Growth →
Enterprise
$1,497/month

For high-traffic or mission-critical platforms where downtime is unacceptable and your site is actively part of your sales process.

  • Priority support (1h response SLA)
  • Weekly performance snapshots
  • Proactive security hardening
  • Uptime monitoring with incident reports
  • Backup verification + tested recovery
  • Unlimited content updates
  • Monthly strategy call (30 min)
  • Two feature additions per quarter
Apply for Enterprise →

All Care Plans require an ACKINGLOBAL-built site or a paid technical assessment of your existing platform.

Right Fit?

The Care Plan Is Built For
Businesses That Cannot Afford Downtime.

Your site actively generates leads, bookings, or revenue every day
You want someone who knows your exact codebase - not whoever picks up a ticket
You need changes turned around in hours, not weeks
Security gaps and outdated dependencies are a liability you cannot take on
You would rather pay a predictable monthly fee than unexpected hourly rates
What happens without a Care Plan
PHP or CMS updates break functionality months after launch
A security gap goes unnoticed until someone exploits it
Page speed degrades as traffic and content grow
Backups fail silently and nobody knows until disaster strikes
Small content changes cost hourly minimums every time

Care Plan Questions

For the full Care Plan, yes - we need to know the codebase intimately to support it properly. For sites built elsewhere, we offer a one-off Technical Assessment ($497) that allows us to audit the architecture and determine if we can take it on. If we can, the assessment cost is credited against your first month.
Three months. After that, it rolls monthly and can be cancelled with 30 days notice. No lock-in, no penalties. We keep clients because the value is obvious, not because cancellation is painful.
Text changes, image swaps, adding or removing team members, updating pricing or service descriptions, and similar non-structural edits. Feature additions, new page builds, or integrations are scoped separately.
Care Plan clients get priority scheduling and a discounted rate on out-of-scope work. We will always give you an honest estimate before we start - no surprises.
Yes. Tier changes take effect at the start of the next billing cycle. Upgrades can be processed immediately if you need higher coverage right away.

Your Site Is Working.
Keep It That Way.

Tell us about your platform and what level of cover you need. We confirm fit, agree a start date, and handle the rest from there.

Apply for a Care Plan → See Project Pricing
By Application Only • No Obligation • Results in 48 Hours

Your Best Clients Are Online
Right Now. Are They Finding You?

We audit your entire digital presence at the executive level and deliver written findings within 48 hours. Every issue named. Every opportunity ranked. No fluff, no recycled templates, ever.

Apply for an Audit →
3 slots open this quarter